| About Us Geoff Collier Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: Eastbourne Foundry Geoff Collier Ltd Unit 2, Redward Business Park, Hammonds Drive, Eastbourne, East Sussex, BN23 6PW, UK Phone: +44 (0) 1323 643533 Fax: +44 (0) 1323 643556 Email: john.adair@geoffcollier.com London Showroom Geoff Collier 120 Fulham Rd, Chelsea, London, SW3 6HU, UK Phone: +44 (0) 207 3738888 Email: michelle@geoffcollier.com VAT No: 762238136 Company Reg No: 3988245 |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We accept Visa and Mastercard. If you wish to discuss any of the products or would like to place a large order, you may do so by telephoning us. send your credit card information via phone, fax or over the Internet. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling All shipping is free to the UK. World Wide destinations will vary depending on the destination and weight of order. Please contact us directly to receive a personalised quote on +44 (0) 20 73738888. |
| Delivery Schedule Every item purchased from Geoff Collier Ltd is made to order as we do not keep stock. The average production length is two weeks and your products will not be completed before this time. Once completed we deliver your order right away. We will normally send your order to you in fourteen business days . International orders will vary according to the destination. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Any payments made to us over the telephone will be private transactions and all card details destroyed to immediate effect once payment has completed.No card details will be held by Geoff Collier Ltd. |
| Guarantee We guarantee your satisfaction. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44 (0) 1323 643533 or fax us on +44 (0) 1323 643556 or write to us at Geoff Collier Ltd, Unit 2 Redward Business Park, Hammonds Drive, Eastbourne, East Sussex, BN23 6PW, UK |
| Privacy Policy Geoff Collier Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy Should you for any reason be unsatisfied with you goods upon receiving them, you are required to inform us of this immediately in order for us to rectify the probelm. We offer a seven day period in which to contact us and report the faulty or damaged goods, the seven working day period begins once you receive the items. We will then proceed to reclaim, repair and restore the goods at our earliest convenience and return them to you. Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |